We are always committed to providing you with customer service and quality of the highest standard.
At GWM Dealerships, you will be contacted to ascertain your satisfaction with the Dealership post visit. Our Dealers take pride in their service standards and would like to be provided with an opportunity to resolve any problems you may experience. Should you have any service queries or items of concern, please contact and explain your concern to the Dealership’s Service Manager. Should your query not be resolved at this point, you should then ask to speak to the Dealer Principal or Managing Director of the Dealership. In the event your concern is not resolved by the Dealer Principal or Managing Director, it is suggested that you refer the matter to GWM Customer Care. Your concern will then be logged and handled in conjunction with the Dealership concerned with every effort made to speedily resolve it to your satisfaction.
CALL
086 111 2022
(select option 2)
(toll free in South Africa)
EMAIL:
customercare@gwm.co.za
We are always here to assist ! Any information; prompt customer assistance or support is simply a mere phone call or email away:
If the call or email is vehicle related, always have and include your vehicle’s VIN/Chassis Number (on your licence disc or bottom L/H windscreen area) , registration number and mileage in the correspondence.
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