Main Purpose of Job
Manage parts stock levels to ensure accuracy and availability by monitoring part number movement categories, reconciling physical stock with system records, processing orders and shipments, investigating discrepancies, and supplying accurate ETA information to dealers.
Qualifications and Experience
Minimum Qualification:
● Supply Chain Diploma
Knowledge & Experience:
● Minimum 5 years’ experience in automotive industry at dealership or OEM level
● Exposure to senior dealership personnel including Dealer Principals (DPs) and Franchise Executives
● Proven expertise in Parts Inventory Control and ETA management
● Understanding of automotive industry segments and parts operations
● Familiarity with OEM or Dealer DMS/WMS systems
● Strong people management and teamwork skills
● Self-management and strong organisational skills
● Proficient in Microsoft Excel, Word, PowerPoint, and MS Office suite
Special Conditions
● Willingness to work after hours and weekends when required for functions or events
Behavioural Competencies
● Analytical skills with ability to assess scenarios and solve problems
● Strong negotiation, attention to detail, communication and project management skills
● Flexible working hours and emotional resilience in demanding environments
Technical Competencies
● In-depth parts knowledge including part number movement, forecasting and ageing stock analysis
● Computer literacy with good communication capabilities
● Skilled in predictive modelling and new model parts ordering strategies
Principal Areas of Accountability
● Ensure parts stock availability for dealer network through movement category analysis
● Reduce warehouse ageing stock effectively
● Investigate and resolve dealer parts supply discrepancy claims
● Obtain and provide accurate parts ETA information to dealers
● Maintain strong relationships with dealer networks
● Support dealers to generate parts sales revenue
● Attend management meetings regularly
● Implement strategies to reduce VOR back orders and meet CSI targets
● Provide professional support to dealers for market understanding and business/marketing plan development
● Adapt flexibly to evolving business needs
● Exhibit strong analysis and problem-solving skills
● Communicate clear and consistent instructions
● Demonstrate excellent people management skills
● Act as a self-starter with excellent follow-through on queries and tasks
● Operate effectively under pressure with great attention to detail
● Provide proactive leadership with sound judgement in decision-making
| KPI Category | Specific Metrics | Frequency |
| Update back-order lines report | Monthly | |
| Administration | Update dealer discrepancies report | Monthly |
| Update outstanding/incomplete ETA info | Monthly | |
| Sales | Achieve parts ETA information targets | Monthly |
| Resolve dealer discrepancy claims | Monthly | |
| Business Improvement | Maintain > 400 back-order lines (combined VOR and normal) | Monthly |
CVs to be emailed to careers@gwm.co.za
Closing date:30 January 2026
