Aftersales Dealer Support Manager

Human Resources Administrator

Main Purpose of Job:

To support the HR department by managing personnel records, facilitating HR processes, coordinating HR programmes, and serving as a first point of contact for HR-related inquiries from employees and external partners. This role ensures efficient HR operations, programme coordination, and compliance with labour laws.

Responsibilities:

Employee and Manager Support

● Respond to employee inquiries regarding benefits, HR policies, and related concerns.

● Assist with employee relations matters by addressing questions and escalating issues when necessary.

● Provide support during recruitment processes including scheduling interviews, preparing job postings, and assisting with reference checks.

HR Coordination and Programme Management

● Coordinate the onboarding and orientation process for new employees, including communication and training schedules.

● Assist with administration and coordination of performance management processes, including preparation of review materials and scheduling performance meetings.

● Support recruitment activities by liaising with hiring managers and candidates to facilitate smooth hiring processes.

● Coordinate company-wide HR initiatives, events, and training sessions to ensure organisational goals are met.

Compliance and Reporting

● Maintain knowledge of and assist with ensuring compliance to relevant labour laws and HR policies.

● Liaise with external partners such as medical aid, pension, and insurance vendors to manage and communicate employee benefits.

● Prepare regular HR reports and presentations on key HR metrics such as turnover rates, hiring statistics, and training participation.

Office and Facilities Coordination

● Manage office consumables, stationery, and facility maintenance coordination.

● Handle supplier relationships related to HR and office suppliers, including obtaining quotes and processing invoices.

Requirements:

● Bachelor’s degree in Human Resources, Business Administration, or related field preferred.

● Proven experience as an HR Administrator, Coordinator, or similar role.

● Automotive OEM Industry experience is essential.

● Familiarity with HR software systems (e.g., HRIS, HRMS) and MS Office applications.

● Thorough understanding of labour legislation and HR best practices.

● Strong organizational and multitasking skills with a keen eye for detail.

● Excellent interpersonal, verbal, and written communication skills.

● Ability to handle confidential and sensitive information with discretion.

CVs to be emailed to careers@gwm.co.za
Closing date: 30 November 2025

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