National Aftersales Commercial Manager

Incentive  Support  Clerk

JOB PURPOSE

We are looking for a Marketing Incentive & Campaign Administrator to manage end-to-end dealer marketing incentive programmes and claim administration. You will liaise with dealers, internal stakeholders and the Chinese marketing team to ensure marketing claims are reviewed, verified, tracked and reported accurately and on schedule.

Key responsibilities:

● Receive monthly marketing incentive plans and campaign briefs.

● Set up and maintain marketing campaigns on the claim system, including local promotions, dealer marketing support, product launches, and brand activations.

● Review dealer marketing claims and supporting documents, check compliance with campaign rules and budget, and process approvals or rejections.

● Communicate with dealers via email and phone to resolve claim discrepancies, clarify campaign rules and guide correct submissions.

● Track rejected and aged outstanding claims, follow up with dealers for correcting and resubmission.

● Attend stakeholder review meetings to resolve claim bottlenecks.

● Prepare monthly marketing performance reports for local and Chinese marketing management.

Requirements

● Strong attention to detail, careful working attitude, excellent comprehension skills, and high proactivity.

● Good verbal and written English communication skills.

● Proficient in MS Excel. Experience using online claim systems is preferred.

● Customer-oriented mindset, comfortable communicating with dealers.

● Able to prioritise multiple tasks and meet tight monthly deadlines.

● Relevant trade marketing / marketing admin experience is an advantage.

CVs to be emailed to careers@gwm.co.za
Closing date: 20 November 2026

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