We are proud to be customer-centric and believe that the moment you take ownership of your GWM, is only the beginning of your brand journey of ownership experience. For complete peace of mind, we offer a comprehensive Aftersales support, and always strive daily to go the extra mile to ensure all GWM owners receive the best assistance they may require at any time.
Owners area
01
Roadside Assist
All new GWM vehicles come with a FREE 5 Year/Unlimited km Roadside Assistance Plan which is available ANYWHERE AND ANYTIME in South Africa for 24hrs a day and 365 days per year.
02
Warranty and Service Plan
For your peace of mind, all GWM vehicles are covered by a 5 Year or 100,000km factory warranty and Service Plans on applicable models.
03
Genuine Parts
Don't compromise on Quality and always insist on and fit only GWM Genuine Parts throughout the lifespan of your vehicle.
04
Customer Care
We are always here to assist you and any information; prompt customer assistance or support is simply a mere phone call or email away:
Call us on 0861 112 022 or email: customercare@haval.co.za
If the call or email is vehicle related, always have and include your vehicle's VIN/Chassis Number (on your license disc or bottom L/H windscreen area), registration number and mileage in the correspondence.